7ebd Privacy Policy
At 7ebd, your personal data is handled with the highest standards of care, security, and transparency. This Privacy Policy explains exactly what information we collect, why we collect it, how we use and protect it, and what rights you hold as a registered player on our platform.
Our Core Privacy Principles
Every data practice at 7ebd is guided by the following principles. They govern how we think about player information at every level of the organisation.
Minimal Data Collection
We collect only the personal information that is strictly necessary for the operation of your account, the processing of transactions, and compliance with our legal obligations. We do not gather data speculatively or beyond what the platform genuinely requires.
Transparent Processing
This Privacy Policy sets out every category of data we collect and every purpose for which it is used. We do not process your personal data for any purpose that is not disclosed here without first obtaining your explicit consent, except where required by law.
Secure Storage
All personal data held by 7ebd is stored on encrypted servers protected by industry-standard security measures, including 256-bit SSL encryption for data in transit. Access to personal data is restricted to authorised personnel with a legitimate operational need.
No Unauthor ised Sharing
7ebd does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared with third parties only where necessary to deliver our services (such as payment processors) or where we are legally obligated to do so by a competent authority.
Limited Retention
Your personal data is retained only for as long as it is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. Once the retention period has elapsed, data is securely deleted or anonymised in accordance with our internal data management procedures.
Your Rights Are Respected
You have the right to access, correct, and request the deletion of the personal data 7ebd holds about you. You may also request a portable copy of your data or object to specific types of processing. We will respond to all such requests promptly and without charge.
Notice: This Privacy Policy applies to all players registered on the 7ebd platform at https://7ebd.io. By registering an account or using any of our services, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein.
1. Introduction
7ebd ("the Platform", "we", "us", "our") is committed to protecting the privacy and security of the personal data of every individual who interacts with our website and services. This Privacy Policy ("Policy") describes in detail how we collect, process, store, share, and protect personal data in connection with the operation of the 7ebd online betting and gaming platform, accessible at https://7ebd.io.
This Policy applies to all registered account holders, visitors to the 7ebd website, and any other individual whose personal data is processed by 7ebd in connection with the provision of our services. It should be read alongside our Terms and Conditions and Responsible Gaming Policy, both of which are available on this site.
This Privacy Policy is written in English. Where any translated version of this document is made available, the English version shall prevail in the event of any inconsistency between the two.
2. Data Controller
For the purposes of this Privacy Policy, 7ebd acts as the data controller in respect of the personal data it collects and processes about you. This means that 7ebd determines the purposes for which, and the means by which, your personal data is processed. As data controller, 7ebd is responsible for ensuring that personal data is processed in a manner that is lawful, fair, and transparent.
All enquiries relating to the processing of your personal data, including requests to exercise your data rights, should be directed to our support team at .
3. Data We Collect
7ebd collects a range of personal data in order to provide its services to you and to comply with applicable legal and regulatory obligations. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, National ID number, passport number | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, support, notifications |
| Financial Data | Payment method details (bKash, Nagad, Rocket, Upay, bank account, card details), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, browser type, device type, operating system, session data | Platform security, fraud detection, user experience optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click behaviour | Service improvement, responsible gaming monitoring, analytics |
| Communication Data | Support chat logs, email correspondence, feedback submissions | Customer service, dispute resolution, quality assurance |
| Verification Documents | Copies of ID documents, proof of address, source of funds documentation | KYC compliance, anti-money laundering obligations |
4. How We Collect Your Data
4.1 Directly From You
The majority of personal data we hold about you is information you provide directly to us. This includes the information you supply when you create your 7ebd account, complete our KYC verification process, make a deposit or withdrawal, contact our customer support team, or participate in a promotion.
4.2 Automatically
When you access and use the 7ebd platform, certain technical and usage data is collected automatically by our systems. This includes your IP address, device identifiers, browser characteristics, session timestamps, and in-platform behaviour such as the games you access and the bets you place. This data is collected via cookies, server logs, and similar tracking technologies as described in Section 8 of this Policy.
4.3 From Third Parties
In some circumstances, 7ebd may receive personal data about you from third parties. This includes data from payment processors (such as transaction confirmation and fraud signals), identity verification service providers used during the KYC process, and fraud prevention agencies. We only receive third-party data where it is necessary and proportionate for the purposes described in this Policy.
5. How We Use Your Data
7ebd uses the personal data it collects for the following purposes:
- Account Management: To create, operate, and maintain your 7ebd account, including identity verification and account security.
- Service Delivery: To process your bets and wagers, credit winnings to your account, and facilitate deposits and withdrawals via your chosen payment method.
- Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with technical or account-related issues.
- Legal Compliance: To comply with applicable anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and any other legal or regulatory duty to which 7ebd is subject.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, account abuse, and other prohibited activities on the platform.
- Responsible Gaming: To monitor your gaming behaviour for indicators of problem gambling and, where relevant, to provide appropriate responsible gaming interventions or support in line with our Responsible Gaming Policy.
- Marketing Communications: To send you promotional offers, bonuses, and platform updates via email, where you have given your consent to receive such communications. You may withdraw this consent at any time.
- Platform Improvement: To analyse aggregated usage data to improve the functionality, performance, and content of the 7ebd platform.
6. Legal Basis for Processing
Every processing activity carried out by 7ebd is grounded in at least one of the following legal bases:
- Contract Performance: Processing that is necessary for the performance of the contract between you and 7ebd — for example, processing your payment transactions or managing your account.
- Legal Obligation: Processing that is required for 7ebd to comply with a legal obligation — for example, retaining transaction records for AML compliance purposes.
- Legitimate Interests: Processing that is necessary for the legitimate interests pursued by 7ebd, provided those interests are not overridden by your own interests or fundamental rights — for example, fraud detection and platform security.
- Consent: Processing based on your freely given, specific, and informed consent — for example, sending you marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
7. Sharing Your Data
7.1 Service Providers
7ebd shares personal data with carefully selected third-party service providers who assist us in delivering our platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, Mastercard), identity verification providers, IT infrastructure and hosting providers, and customer support software providers. All such providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
7.2 Legal and Regulatory Disclosure
7ebd may disclose personal data to competent governmental, judicial, or regulatory authorities where required to do so by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.
7.3 Business Transfers
In the event that 7ebd undergoes a merger, acquisition, or sale of all or substantially all of its assets, personal data held about registered players may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer and of any changes to this Privacy Policy that may result.
7.4 No Sale of Data
7ebd does not, under any circumstances, sell, rent, or otherwise trade your personal data to third parties for their own marketing or commercial purposes. Your data is yours.
8. Cookies and Tracking Technologies
8.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function efficiently and to provide reporting information to site operators. 7ebd uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform.
8.2 Types of Cookies We Use
- Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as account login sessions and secure payment processes. These cookies cannot be disabled.
- Performance and Analytics Cookies: These cookies help us understand how players use the 7ebd platform by collecting aggregated, anonymous usage data. We use this information to improve platform performance and user experience.
- Functional Cookies: These cookies allow the platform to remember preferences you have set, such as language or display settings, to provide a more personalised experience.
- Targeting and Marketing Cookies: These cookies are used to deliver promotional content that is relevant to your interests, based on your browsing behaviour on the platform. These cookies are only set where you have provided your consent.
8.3 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the 7ebd platform and your ability to use some features.
9. Data Retention
7ebd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Account and Transaction Data: Retained for a minimum of five years from the date of the last transaction or from the date of account closure, in order to meet our anti-money laundering and regulatory compliance obligations.
- KYC Verification Documents: Retained for a minimum of five years from the date of submission or account closure, whichever is later.
- Customer Support Records: Retained for up to three years from the date of the relevant interaction, unless a dispute is ongoing, in which case records are retained until the dispute is fully resolved.
- Marketing Preferences: Retained until you withdraw your consent to receive marketing communications or request deletion of your account.
- Technical and Usage Data: Retained in an anonymised or aggregated form for platform analytics purposes, with identifiable data deleted after 24 months.
Upon the expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised so that it can no longer be associated with any individual.
10. Data Security
7ebd takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and the 7ebd platform.
- Encrypted storage of sensitive personal and financial data on our servers.
- Role-based access controls limiting access to personal data to authorised personnel with a legitimate operational need.
- Regular security assessments and vulnerability testing of our platform infrastructure.
- Staff training on data protection obligations and information security practices.
Despite our best efforts, no method of electronic transmission or storage is completely secure. In the event of a data security breach that is likely to result in a risk to your rights and freedoms, 7ebd will notify you without undue delay and will take all reasonable steps to contain and remediate the breach.
11. Your Rights
As a data subject, you hold the following rights in respect of the personal data 7ebd holds about you. To exercise any of these rights, please contact us at . We will respond to all valid requests within 30 days.
- Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is processed.
- Right to Rectification: You have the right to request that any inaccurate or incomplete personal data held by 7ebd be corrected or completed without undue delay.
- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and no overriding legal obligation requires its retention.
- Right to Restriction: You have the right to request that 7ebd restricts the processing of your personal data in specific circumstances, such as while the accuracy of the data is being contested.
- Right to Data Portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on legitimate interests or where data is being processed for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to the withdrawal.
Please note that some rights are subject to conditions and exceptions under applicable law. For instance, the right to erasure does not apply where 7ebd is required to retain your data to comply with a legal obligation such as anti-money laundering regulations.
12. Minors
The 7ebd platform is strictly for individuals aged 21 years and over. We do not knowingly collect or process personal data relating to persons under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete such data and close the associated account.
If you believe that a minor has registered an account on the 7ebd platform, please contact us immediately at so that we can investigate and take appropriate action.
13. Changes to This Policy
7ebd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. The most current version of this Policy will always be available on this page, with the "Last Updated" date revised accordingly.
Where changes are material — meaning they significantly affect how we collect or use your personal data — we will notify registered players via the email address held on their account. Your continued use of the 7ebd platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must discontinue use of the platform and may request account closure by contacting our support team.
14. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 7ebd processes your personal data, please contact us. We take all privacy-related enquiries seriously and aim to respond to every written request within 10 business days (Bangladesh Standard Time, UTC+6).
Email:
For concerns relating to responsible gaming, account limits, or self-exclusion, please visit our Responsible Gaming page. For general questions about the platform, our FAQ page covers the most common topics raised by players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh.
Your Consent: By registering and using the 7ebd platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Questions About Your Privacy?
Our support team is available 24/7 to answer any questions about your personal data or how we protect it. You can also explore our FAQ for quick answers, or head over to the 7ebd Casino and Cricket pages to enjoy our full range of games.