Responsible Gaming
at 7ebd
At 7ebd, we believe that entertainment and player safety go hand in hand. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support they need to enjoy betting in a healthy, controlled, and enjoyable way — always on their own terms.
Our Commitment to Safe Play
7ebd was built for the Bangladeshi gaming community with a clear understanding that gambling, when enjoyed responsibly, is a genuine form of entertainment. However, we also recognise that for a small number of players, gambling can develop into a problem that affects their finances, relationships, and mental health.
That is why responsible gaming is not an afterthought at 7ebd — it is a core part of how we operate. We enforce a strict 21+ age requirement across every part of the platform. We provide practical self-management tools that put control directly in the hands of players. And we maintain a dedicated support team available around the clock to assist any player who feels that gambling is starting to have a negative impact on their life.
We encourage every player to set personal limits before they begin playing, to treat every session as entertainment with a fixed budget, and to reach out to our support team at any point if they have concerns — no matter how small those concerns might seem.
Your Player Safety Tools
Every registered 7ebd account comes with a full suite of responsible gaming tools. Access them at any time through your account settings or by contacting our support team directly.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to give you time to reflect.
Session Time Limits
Define how long you are permitted to play in a single session. When your chosen duration is reached, you will receive an on-screen alert and, if you do not respond, be automatically logged out. Regular breaks help maintain perspective and ensure gaming stays enjoyable.
Cool-Off Period
If you feel you need a short break from gambling, activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time your account will be suspended and you will not be able to log in, place bets, or deposit funds on the 7ebd platform.
Self-Exclusion
Self-exclusion is a longer-term option for players who feel they need a significant break from gambling. You can request self-exclusion for a period of 6 months, 1 year, 3 years, or permanently. Once activated, your account is fully locked and cannot be reopened until the exclusion period ends — or at all, in the case of permanent exclusion.
Reality Check Alerts
Enable reality check notifications to receive regular reminders of how long you have been playing and how much you have wagered in your current session. These pop-up alerts are designed to keep you informed and in control throughout every gaming session on 7ebd.
Loss Limits
Set a maximum net loss threshold for a given time period. If your losses reach the limit you have chosen, you will be automatically prevented from placing further bets until the period resets. This tool ensures that a run of bad luck never turns into a financial crisis.
Warning Signs to Watch For
Problem gambling can develop gradually. Being aware of the early warning signs — in yourself or in someone you know — is the first and most important step toward getting help. If any of the signs below feel familiar, we strongly encourage you to reach out to our support team or use one of our self-management tools today.
Chasing Losses
Placing additional bets specifically to recover money lost in previous sessions, rather than for entertainment.
Losing Track of Time
Regularly spending more time gambling than you originally intended, and finding it difficult to stop once you have started.
Gambling With Bill Money
Using funds reserved for rent, utilities, food, or other essential expenses to fund gambling sessions.
Withdrawing From Others
Becoming secretive about gambling activity, or pulling away from family and friends to spend more time on the platform.
Emotional Dependence
Gambling to escape stress, anxiety, boredom, or low mood rather than for entertainment purposes.
Failed Attempts to Stop
Repeatedly trying to cut back or stop gambling without success, or feeling restless and irritable when attempting to do so.
Ask Yourself These Questions
This short self-assessment is not a diagnostic tool, but it can help you reflect honestly on your relationship with gambling. If you answer "yes" to three or more of the questions below, we encourage you to contact our support team.
Have you ever gambled with money that was originally intended for something else — such as household expenses, savings, or a loan repayment?
Do you find yourself thinking about gambling frequently, including planning your next session or reliving past wins and losses throughout the day?
Have you ever tried to stop or reduce your gambling and found it difficult or impossible to follow through on that decision?
Do you ever gamble as a way to deal with stress, loneliness, boredom, or negative emotions rather than purely for entertainment?
Have friends, family members, or colleagues ever expressed concern about the amount of time or money you spend gambling?
After losing money gambling, do you feel a strong urge to return and win it back as quickly as possible?
Have you ever hidden or been dishonest about the extent of your gambling activity from people who are close to you?
If any of these questions resonate with you, please do not hesitate to contact our support team at [email protected]. Our team is trained to listen without judgment and to help you access the right tools or external resources.
How to Get Help
Whether you want to set a limit, take a break, or simply talk through your concerns, our team is here. Reaching out is a sign of strength, and we will always treat your enquiry with complete confidentiality.
Email Our Support Team
Send us a message at any time and our responsible gaming team will respond within a few hours. All communications are treated with strict confidentiality.
[email protected]Live Chat Support
Connect with a member of our support team instantly via the live chat feature available inside your logged-in account. Available 24 hours a day, 7 days a week, including public holidays in Bangladesh.
Account Settings Tools
Log in to your 7ebd account, navigate to the Responsible Gaming section of your account settings, and apply deposit limits, session limits, cool-off periods, or self-exclusion directly — no need to contact support unless you prefer to.
Our Responsible Gaming Policies
The following policies govern how 7ebd manages player protection at a platform level. They apply to every registered account across Bangladesh.
Age Verification Policy
7ebd enforces a strict minimum age of 21 years for all registered players. During account registration, players are required to confirm that they meet this age requirement. Before any withdrawal is processed, and at any point we have reason to suspect a player may be underage, we reserve the right to request official proof of age documentation. Accounts found to belong to players under 21 will be immediately and permanently closed, and any funds held will be handled in accordance with our Terms and Conditions. We do not condone underage gambling under any circumstances.
Self-Exclusion Policy
Any 7ebd player may request self-exclusion at any time by contacting our support team at [email protected] or by using the account settings tool. Once self-exclusion is activated, the account will be suspended for the chosen period and the player will be prevented from creating a new account on the platform during that time. Marketing communications will be suspended immediately. We will make every reasonable effort to ensure that self-excluded players are not targeted with promotional material for the duration of their exclusion.
Deposit and Loss Limit Policy
Players can set deposit and loss limits at any time with no charge. Limits can be set to a daily, weekly, or monthly cycle:
- Reducing an existing limit takes effect immediately.
- Increasing an existing limit is subject to a mandatory 24-hour review period before the new limit comes into force.
- Once a limit is reached, 7ebd systems will automatically prevent further deposits or bets until the period resets.
- All limit requests made via email to our support team will be applied within two hours of confirmation.
Monitoring and Intervention
7ebd employs internal monitoring systems that are designed to detect patterns of play that may be consistent with problem gambling. These include indicators such as significantly increased deposit frequency, extended uninterrupted sessions, repetitive loss-chasing behaviour, and sudden large deposit spikes. Where our team identifies concerning patterns, a member of our responsible gaming staff may reach out proactively to check on the player's wellbeing and to provide information about available tools and support resources. Player safety always takes priority over commercial considerations.
Ready to Play Safely?
Use our responsible gaming tools, set your limits, and enjoy everything 7ebd has to offer — cricket betting, slots, casino games, and more — with full confidence that your wellbeing comes first.